Every enquiry answered in 40 seconds, including the one at 19:12 on a Friday.
Mojo picks up your WhatsApp, website messages and missed calls the moment they land. He asks what you would ask, gets the photos and the postcode, and books the survey or the callback. For electrical, heating, plumbing and air conditioning firms, M&E contractors and the builders they work with.
How it works.
Mojo learns how you talk
We read your last hundred messages and listen to how you answer the phone, then load in your prices and the postcodes you cover. He replies the way you would.
Everything lands in one inbox
WhatsApp, messages from your website, Facebook and the voicemails you never get round to. Each customer gets one thread, so nothing falls between them.
He books it or hands it to you
A straightforward job gets a survey slot straight away. Anything unusual comes to you with the photos and the history attached, ready to answer with one tap.
What you get.
- A reply within 40 seconds, at any hour, every day of the year
- Photos, postcode and timing collected before you see the job
- Surveys and callbacks booked straight into your calendar
- Follow-ups at 24 hours, three days and ten days, so a quiet enquiry does not go cold
- Every reply yours to approve until you decide he can run on his own
The enquiry at 19:12 goes to whoever answers first.Usually that is the firm still picking up on a Friday night, whatever its reviews say. With Mojo it is yours.
Questions we get asked.
Will it sound like my firm?
Yes. He uses your name, your prices and the way you write, and he says plainly when a person will ring back. Nothing goes out that you would not send yourself.
What happens when a question is unusual?
He tells the customer that you, or whoever runs your jobs, will come back to them, and sends you the thread with the photos attached. You answer with one tap and he picks it up again.
Does it work with my existing number?
Yes. Your WhatsApp Business number and your website stay as they are. Missed calls can forward to Mojo, so a voicemail becomes a text conversation within the minute.
How long until it is live?
About a week from the day we have your messages and your hours. For the first week you approve every reply, then you decide what he answers on his own.
Start with the free audit.
A plain-English document, a ninety-second film and your own website rebuilt to click through. You keep all three whether or not you hire us.
Get your free Mojo Audit